Pre-Conference Institutes

• The Clinical Supervision Competency - Tuesday, September 20

• Designing New & Redesigning Current Services for a Changing Market:
  Tools for Engineering Your Market Success - Wednesday, September 21
  
  Tuesday, September 20 - 9:30 am to 5:00 pm
  The Clinical Supervision Competency
  xxxxxMark S. Carlson, PhD, LP, Assistant Professor
  xxxxxArgosy University - Twin Cities, MN
  
  Our field is moving increasingly towards demonstrating competency in various skills and clinical supervision is no exception. But to know what constitutes supervisory competence requires knowledge of what constitutes good supervision. Recent research on elements of successful supervision will be reviewed and integrated with a discussion of relevant supervisee factors such as developmental stage and interpersonal style. New and creative supervisory strategies are explored along with ways in which supervisors can and should document their competence.
  
  Educational Learning Objectives:
  • Identify factors in good supervision as identified by current research.
  • Address how supervisee factors such as developmental stage should be addressed.
  • Name five ways supervisory competency can be documented.
  
  This intermediate level pre-conference institute is designed for clinical supervisors, but it may also be very helpful to administrative supervisors. The presenter will role play supervisor strategies and there will also be opportunity for attendees to experience having their supervision in a role play observed and receiving constructive feedback from colleagues. The outline of this interactive institute covers such topics as:
  • Elements of good supervision from various perspectives;
  • Theoretical approach to supervision vs. common factors in helping relationships;
  • How to use flexibility in approach allowing for supervisee developmental stage;
  • Successfully navigating supervisory relational ruptures;
  • Understanding diversity and diverse expectations;
  • Conflicting supervisory loyalties: supervisee, clients, agency, profession;
  • Tendencies of teaching micro skills vs. illuminating macro themes;
  • What competent supervisors do - a consensus approach;
  • Supervision genograms;
  • Sharing early embarrassing clinical errors, thereby normalizing them;
  • Succession planning—teaching your supervisee how to be a supervisor;
  • Taking the Myers-Briggs and sharing the results;
  • Providing a prospectus of clinical skills you intend to teach;
  • Soliciting the clinical skills that supervisee hopes to learn;
  • How supervisory competency can be enhanced and documented.
  
  Mark S. Carlson is an Assistant Professor of Clinical Psychology at Argosy University, where he teaches supervision and consultation, among other courses. Until 2008, Carlson was a supervisor of S.P.M.I. Services at Human Services Inc., a community mental health center where he worked for nearly 20 years. During his tenure there, Carlson served as a primary supervisor of pre-doctoral interns and actively participated in their training program. He approaches supervision from primarily humanistic, cognitive and skills-based models.

Wednesday, September 21 - 8:30 to 11:30 am
Designing New & Redesigning Current Services for a Changing Market: Tools for Engineering Your Market Success
xxxxxMonica Oss, MS, Chief Executive Officer
xxxxxJohn Talbot, PhD, Executive Vice President
xxxxxOpen Minds - Gettysburg, PA

In the current environment, a critical management issue for any behavioral health organization is balancing the number of services with no financial return (which you maintain for reasons such as community service, market positioning, or legal mandate) with those that provide the financial return to balance the budget. Ideally, this is an on-going process - revised based upon factors such as risk and returns, profitability and performance, customer demand and market share, competition, and relevance to organizational mission. What are some of the business tools available for assessing an organization's mix of services and launching a new service line? Join us as we discuss service line management strategies that ensure that your organization's financial and human resource investments are used appropriately and in congruence with the overall mission of your agency.

Discussion topics will include:
• New service line development tools
• Service blueprinting
• Target costing for launching new services
• Portfolio analysis
• Analyzing your current service lines
• Conducting an external market analysis
• How to "vet" your new service line ideas
• Moving from ideas to feasibility analysis

Monica Oss, Chief Executive Officer and Senior Associate, is the founder of OPEN MINDS. She has unique expertise in payer financing models, provider rate setting, and service pricing. She has led numerous engagements with state Medicaid plans, county governments, private insurers, managed care programs, service provider organizations, technology vendors, and neurotechnology/pharmaceutical organizations – with a focus on the implications of financing changes on delivery system design.

John Talbot, Executive Vice President and Senior Associate, has over 30 years experience in all aspects of health care, including: upper management, consultation, education, direct clinical work, and serving as the president of a nonprofit board. He has provided consultation, training and operational assistance to behavioral health providers, nonprofit organizations, and managed care organizations across the country. Areas of focus for consultation and training include strategic planning, the development of successful strategic alliances, board development, organizational reengineering, operations management, management and leadership development, and change management.

 

All of the conference pages will be updated as information becomes available.